In compliance with the provisions of (i) Law No. 81 of March 26, 2019 (the “Personal Data Law”), (ii) Executive Decree No. 285 of May 28, 2021 (the “Regulations”), (iii) Article 29 of the Political Constitution of Panama, and (iv) the American Convention on Human Rights, which guarantees an individual’s right to privacy, we hereby inform you of our privacy and personal data management policy and make the following commitment:
Introduction
CONCORCIO INDUSTRIAL DE LAS AMERICAS S.A. (COINLA), a corporation duly organized under the laws of the Republic of Panama and registered under Record [n155606119] in the Commercial Section of the Public Registry (“Panapark” and/or the “Data Controller”), is committed to protecting the privacy and confidentiality of the data provided by its users. Accordingly, this “Privacy Policy” describes our company’s guidelines and practices regarding personal data collected through this website [panaparkfreezone.com] (the “Website”) and outlines the steps Panapark will take if a Personal Data Subject exercises their data privacy rights under applicable law.
By providing your personal information and using the Website, you acknowledge that you have read and understood the terms regarding the protection of personal data set forth herein. Panapark complies with applicable data protection legislation and is committed to processing your data lawfully, fairly, and transparently. If you do not agree with this Privacy Policy, please do not use the Website.
Scope
This Policy applies to all personal data collection and processing activities carried out by Panapark through the Website. It also applies to third parties engaged by Panapark to perform any type of processing of data collected through the Website for which Panapark is responsible.
Definitions
Personal Data:
Any information relating to natural persons that identifies them or makes them identifiable, including, without limitation, their name, telephone number, email address, location, and other information.
Anonymous Data:
Data for which the identity of the individual cannot be established through reasonable means, or for which no link can be established between the data and the natural person to whom it relates.
Data Controller:
Panapark.
Data Subject: The natural person to whom the data relates.
Processing of Personal Data:
Any automated or non-automated procedure that makes it possible to collect, store, record, organize, develop, select, extract, compare, interconnect, associate, disassociate, communicate, disclose, exchange, transfer, transmit, delete, or otherwise use data in any manner.
Anonymous Data Collected Through Panapark.com
Our Website automatically collects certain information because our server recognizes your IP address. However, we do not identify users through this information or collect cookies from it.
Cookies
We use “cookies” to understand how visitors use our Website. Cookies are text files stored on your computer and used to collect information about visitor behavior on a website.
This Website uses the following cookies:
Google Analytics
This tool collects information about how visitors use our website. We use this information to improve the browsing experience. All information collected is anonymous and includes the number of visitors, where they come from, the pages they visit, and similar data. For more information, please review the Google Analytics privacy terms.
We may also occasionally share videos or text from third-party websites. When this occurs, those third parties may place cookies on your computer. This is beyond our control; therefore, you should review the cookie policies of those websites.
Personal Data Collected
We collect personal information when you complete a form to download materials such as eBooks, infographics, white papers, webinars, and similar content.
If you decide to purchase any of our services, we will need to collect the financial information required to process the transaction. This information will be used to bill you for the service.
We do not share this information with third parties except to the extent necessary to provide the product or service you have purchased.
We collect personally identifiable information only when strictly necessary for legitimate business purposes. All information collected through the Website is obtained with the prior consent of the Data Subject.
Purpose of Collecting and Using Personal Data
We collect your Personal Data to process the requests you submit through the Website.
We process your Personal Data for different purposes depending on your relationship or interaction with Panapark. These purposes may include:
● Complying with legal obligations, including, without limitation, laws concerning the prevention of money laundering and terrorist financing.
● Managing the purchase of services offered by Panapark.
● Managing and resolving customer requests for information, suggestions, and complaints.
● Conducting market research and commercial prospecting, as well as preparing reports on consumer habits, statistical data, and market trends, while processing your data anonymously.
● Creating profiles and conducting analyses of our customers’ behavior when using the Website, subject to their prior consent.
● Providing information about our latest products, offers, services, and other updates, subject to your prior consent.
● Personalizing your browsing experience on our Website.
We may share only your demographic information with our advertisers and other business partners.
Panapark will use your personal information solely for the purposes for which it was collected, in accordance with this Privacy Policy. If Panapark needs to use your Personal Data for a different or unrelated purpose, you will be notified and informed of the legal basis that permits such use, or your prior, express, and informed consent will be obtained when appropriate.
Panapark exercises care regarding how and with whom your personal information is shared. In certain cases, when necessary, we provide your data to external service providers. Such providers may use the data only to provide the applicable services and in accordance with the purposes described above. They may not use this information for their own purposes or disclose it to third parties.
We may also be required by law to disclose data to public entities, authorities, or agencies. In such cases, we disclose only the information strictly necessary to comply with our legal obligations.
Panapark reserves the right to transfer your Personal Data in the event of the sale or transfer of all or part of its business or assets. If such a sale or transfer occurs, the transferee will be required to use your Personal Data in a manner consistent with this Privacy Policy.
Personal information collected may be transferred to and stored in a country outside Panama. If this occurs, we will take the necessary steps to ensure that your data is stored securely and in accordance with the Personal Data Law. Panapark is committed to transferring your personal information only to countries that provide an adequate level of protection or to implementing measures that ensure the recipient is committed to protecting your personal data.
Marketing Communications
We may wish to send you information about products and services offered by our affiliated companies and other organizations that may be of interest to you. If you have consented to receiving this information, you may opt out at any time.
If you no longer wish to receive our newsletters, please email us at marketing@coinla.net.
Data Subject Rights
● The Data Subject may exercise the following rights:
● Withdraw the consent previously granted to Panapark for the processing of Personal Data.
● Access their Personal Data.
● Correct inaccurate or incomplete Personal Data.
● Request the deletion of their Personal Data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
To exercise these rights, you must email marketing@coinla.net and attach legally valid proof of identity, such as a copy of the user’s personal identification card or an equivalent document.
Accuracy of Personal Data
The Data Subject confirms and warrants that the data provided to Panapark is true, correct, complete, accurate, and current and agrees to keep it properly updated. The Data Subject will be solely responsible for the truthfulness and accuracy of the data submitted to us and releases Panapark from any liability in this regard.
Security of Your Personal Data
Panapark uses appropriate technical and organizational measures to protect your personal information, recognizing the importance of safeguarding the security and privacy of Data Subjects’ personal information.
Third-Party Websites
Our Website contains links to other websites; however, this Privacy Policy applies only to the Website. Links to third-party websites and services contained on the Website are subject to their own policies, terms, and conditions. Please read these policies and ensure that you understand them. When you purchase services or products from a third party through the Website, you understand and agree that:
● Panapark is not a party to the agreement between you and the third party.
● Panapark has no obligation to monitor any third-party service you use.
● The third party is responsible for all obligations arising from the agreement, and Panapark will not be liable to you for any reason under your agreement with the third party.
● You are responsible for evaluating the service and the applicable terms and conditions before purchasing it.
Data Retention
Customer and supplier data is retained for the duration of the commercial or contractual relationship. Once that relationship ends, the data will be retained—with access restricted—for the period required by applicable law, including any limitation periods for filing or defending legal claims.
Data relating to newsletter subscribers, journalists, and media contacts is retained indefinitely unless the Data Subject requests to object, unsubscribe, or have the data deleted.
Changes to Our Privacy and Cookie Policy
We continually seek to improve the browsing experience by adding new functions, features, and services to the Website. As a result, our data protection policies may change from time to time. If this occurs, we will publish the changes.
Governing Law
Your personal data may be disclosed to third parties only in accordance with the provisions of the Personal Data Law and the Regulations.



